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Welcome
The NHS Institute's board-level development team is here to help all NHS senior
leaders with their personal and leadership development needs. Our website is
the first port of call for both newly-appointed chief executives, chairs and
executive directors, as well as those who have been in post for quite some
time.
You'll also find the current issue and a vast library of back articles of our
award-winning journal, In View. Our current
issue concentrates on how to deliver excellent service, showing Disney and
Southwest Airlines as successful organisations who have continually achieved
it.
Feedback on our website is always welcome, as are ideas for our journal. Please
feel free to drop us a line.
In View
Feature Story
Developing a completely transparent and emotionally supportive system
Daniel Goleman explains how healthcare organisations can benefit from developing the emotional and social intelligence of their staff.
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Your shout : Dr Steve Boorman
Organisations that invest in the health of their staff, can increase their productivity. Dr Steve Boorman, director of corporate responsibility and chief medical adviser for the Royal Mail, discusses the findings of the NHS health and wellbeing review.
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Personal experience : Dr Lynne Maher
Dr Lynne Maher, NHS Institute’s interim director of innovation, discusses the need for organisations to foster innovative cultures.
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Footprint : Dr Gareth Goodier
Dr Gareth Goodier, chief executive at Cambridge University Hospitals Foundation Trust, explains how following the trust’s five priorities – to improve the patient’s experience, improve patient care and safety, ensure clinical excellence and effectiveness, value staff and partners, and strive for innovation in everything it does – results in excellent performance.
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