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Welcome

The NHS Institute's board-level development team is here to help all NHS senior leaders with their personal and leadership development needs. Our website is the first port of call for both newly-appointed chief executives, chairs and executive directors, as well as those who have been in post for quite some time.

You'll also find the current issue and a vast library of back articles of our award-winning journal, In View. Our current issue concentrates on how to deliver excellent service, showing Disney and Southwest Airlines as successful organisations who have continually achieved it.

Feedback on our website is always welcome, as are ideas for our journal. Please feel free to drop us a line.


In View

Feature Story

In View cover

Developing a completely transparent and emotionally supportive system

Daniel Goleman explains how healthcare organisations can benefit from developing the emotional and social intelligence of their staff. Find out more...

Also in this issue: Issue 23 January 2010

Your shout : Dr Steve Boorman

Organisations that invest in the health of their staff, can increase their productivity. Dr Steve Boorman, director of corporate responsibility and chief medical adviser for the Royal Mail, discusses the findings of the NHS health and wellbeing review. Find out more...

Personal experience : Dr Lynne Maher

Dr Lynne Maher, NHS Institute’s interim director of innovation, discusses the need for organisations to foster innovative cultures. Find out more...

Footprint : Dr Gareth Goodier

Dr Gareth Goodier, chief executive at Cambridge University Hospitals Foundation Trust, explains how following the trust’s five priorities – to improve the patient’s experience, improve patient care and safety, ensure clinical excellence and effectiveness, value staff and partners, and strive for innovation in everything it does – results in excellent performance. Find out more...


The leadership qualities framework

Construct a personal development plan with this useful evaluation tool.