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Welcome
The NHS Institute's board-level development team is here to help all NHS senior
leaders with their personal and leadership development needs. Our website is
the first port of call for both newly-appointed chief executives, chairs and
executive directors, as well as those who have been in post for quite some
time.
You'll also find the current issue and a vast library of back articles of our
award-winning journal, In View. Our current
issue concentrates on how to deliver excellent service, showing Disney and
Southwest Airlines as successful organisations who have continually achieved
it.
Feedback on our website is always welcome, as are ideas for our journal. Please
feel free to drop us a line.
In View
Feature Story
WAYS OF THINKING FOR THE 21st CENTURY
Howard Gardner explains the thinking behind his book Five Minds for the Future.
Find out more...
HARRY CAYTON
Harry Cayton, chief executive of the Council for Healthcare Regulatory Excellence, discusses ways to improve the quality of service in the NHS.
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THE IMPORTANCE OF EXCELLENT SERVICE
Des Dearlove examines the service delivery ethos
of Disney and Southwest
Airlines.
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GET THE MOST OUT OF LEADERSHIP COACHING
Get the most out of coaching. Dr Helen Brown covers all aspects of the coaching experience, from selection
to expectations.
Find out more...